H&S Yacht Sales H&S Yacht Sales
New Sailboats New Powerboats Used Sailboats Used Powerboats Boat Owner Resources How To Buy a Yacht Service Center About Us Contact Us
FAQ's Service & Parts Request
Service Center : FAQ's

My engine is not charging my battery. What’s the problem?
What is the normal service interval for my engine(s)?
How often does the bottom of the hull need to be cleaned and repainted?
My furling main sail is very difficult to unfurl. What is the problem?
How often should I replace my dripless packing glands?
Should I be concerned about gelcoat cracks?
If I have a 50 amp 125/250 volt plug and an isolation transformer on my Silverton yacht, can I use an adapter to plug into 30 amp 115 volt?
Why do my doors stop closing shortly after delivery, is this covered under warranty?

Q: My engine is not charging my battery. What’s the problem?
A: A fully charged battery with no load applied will read 12.5 volts. If the panel voltmeter reads 12.5 volts or less before the engine is started, and more than 12.5 volts once the engine is running, your batteries are being charged. If this is not the case contact the service department.
back to top

Q: What is the normal service interval for my engine(s)?
A: The engine manufacturer’s warranty requires the initial service at 50 hours, and every 100 hours or each season after that. Please contact us for the specific schedule for maintenance for your engine type.
back to top

Q: How often does the bottom of the hull need to be cleaned and repainted?
A: Yacht growth differs depending on water temperature. Southern California temperatures require a once a month cleaning for most of the year, where Cabo San Lucas and parts South require bi-monthly cleanings. Also, bottom painting should be done every 18-24 months, depending on the paint type and maintenance schedule.
back to top

Q: My furling main sail is very difficult to unfurl. What is the problem?
A: Furling mains should be easy to furl in and out however, they require that the vang line, outhaul, and main sheet be completely slack in order to ease operation. If the furling main does not furl without the use of the winch, double-check your running rigging and mast shives. If no issues are found contact the service department.
back to top

Q: How often should I replace my dripless packing glands?
A: PYI the manufacturer of the seals recommends replacement every 7-10 years unless other damage occurs. Dripless seals should be inspected for tightness and integrity monthly. Safety tip: These seals can be damaged by barnacle growth if not properly cleaned ormaintained.
back to top

Q: Should I be concerned about gelcoat cracks?
A: Gelcoat cracking occurs in the surface of the deck area and in the curved areas of the deck. These are a cosmetic tendency of gelcoats makeup. These cracks occur due to normal flexing of the hull on both sail and power vessels. No manufacturer covers gel coat repair after the original purchase date.
back to top

Q: If I have a 50 amp 125/250 volt plug and an isolation transformer on my Silverton yacht, can I use an adapter to plug into 30 amp 115 volt?
A: No. A 30 amp 115 volt will not pass through the isolation transformer and power the AC panel. These yachts require a 50 amp 125/250 source at your dock.
back to top

Q: Why do my doors stop closing shortly after delivery, is this covered under warranty?
A: Power and sailing yachts use wood interiors that swell under different climate conditions, normal flexing of the boat hull can exacerbate this issue but is not covered by the manufacturers warranty.
back to top

Please contact us with any other questions you have about about your boat!


Upcoming Events
E-mail Newsletter

Sign up to receive information on maintenance, events, and new models.

Click here to join!

San Diego Newport Beach Marina Del Rey Channel Islands
Questions? - Give us a call - (800)845-7420